Full Circle Painting & Contracting 

Operations Manager (Residential Painting) 

At Full Circle Painting and Contracting Inc., we're more than just a painting and renovation companywe're a team committed to excellence, integrity, and long-term growth. Based in Holden, Massachusetts, we proudly serve residential and commercial clients throughout the region with top-tier painting, remodeling, and contracting services. 

Since our founding, we've built our reputation on delivering exceptional craftsmanship, transparent communication, and reliable project execution. Our clients trust us not only for the quality of our work, but also for our ethical business practices and consistent results. As we continue to expand, we remain rooted in the values that have guided us from day one: honesty, accountability, and a deep commitment to client satisfaction. 

We're in an exciting phase of strategic growth, and we're seeking a dynamic Operations Manager to join our leadership team. This individual will play a key role in refining our internal processes, scaling our operations, and maintaining the high standards that define the Full Circle experience. 

If you're passionate about operational excellence and want to be part of a company that values people, purpose, and performance, we'd love to hear from you. 

Learn more at: https://www.fullcirclepaintingco.com/ 

Responsibilities: 

• Oversee all operational aspects of residential painting projects, including scheduling, resource allocation, and crew management. 
• Analyze project performance metrics and provide reports to leadership for continuous improvement. 
• Hire, train, and supervise painting crews, fostering a culture of professionalism, safety, and accountability. 
• Work with Admin & Sales to develop new systems and processes for company 
• Assist in Implementing new systems with crews in field 
• Develop & implement SOP's for all projects 
• Verify Production Rates 
• Schedule, manage & invoice for change orders & carpentry 
• Setup & Close out projects, collect payments & ensure customer satisfaction 
• Collaborate directly with ownership to design and implement new systems and processes that drive efficiency and scalability. 
• Oversee daily production operations to ensure projects are completed on time, on budget, and to our high standards. 
• Help foster a culture of professionalism, respect, and accountability throughout the company. 
• Monitor & Maintain inventory of painting supplies, tools, and equipment, ensuring availability and cost-effectiveness. 
• Maintain client relationships, ensuring exceptional service, repeat business & referrals. 
• Collaborate with marketing and sales teams to support business growth and customer retention. 
• Conduct weekly meetings with Managers to review projects, processes and address issues.

Qualifications: 

• 5+ years of experience in operations management, preferably in the residential painting, construction, or home services industry. 
• Proven leadership skills with experience managing teams and coordinating multiple projects simultaneously. 
• Strong organizational and problem-solving abilities with a keen eye for detail. 
•  Knowledge of painting techniques, materials, and safety standards is a plus. 
• Excellent communication and customer service skills to interact with clients and staff effectively. 
• Proficiency in MAC Operating Systems and Microsoft Office Suite. 
• Problem-Solving: Quick thinker who can address challenges like seasonal slowdowns, weather related schedule changes. 
• Ability to work in a fast-paced environment and adapt to changing priorities. 
• Valid driver's license and reliable transportation. 
• Ability to speak Spanish &/or Portuguese is a plus 

Why Join Full Circle Painting? 

• Be part of a family-like team where your integrity and leadership shape our future
• $75,000-$85,000, based on experience 
• Performance bonuses
• Opportunity to build systems from the ground up, and become a foundational piece of a growing local business
• Work in a supportive environment that values your ideas and commitment to excellence